Owner Raises Concerns Over Veterinary Care Following Rapid Decline of Siberian Husky
- 1 hour ago
- 3 min read
A dog owner has raised serious concerns about the veterinary care received by their Siberian Husky, Blue, after the animal suffered a rapid and severe deterioration in health following multiple veterinary visits to PrimaVets, ultimately resulting in blindness and severe infection.
On 20 December 2025, Blue was taken to a PrimaVets, Heywood after her owner noticed that her ears had become hard, flaky, and sore, alongside visible redness around her eyes. An appointment was arranged to have these symptoms assessed. During the consultation, the attending veterinarian examined Blue’s ears and eyes, commenting on the poor condition of her ears. The examination then continued to Blue’s hindquarters, where fur loss was diagnosed as being caused by chronic arthritis. The owner also reports concerns regarding Blue’s handling during this first visit. According to the owner, a member of veterinary staff pushed Blue into the examination table without explanation or apparent need. It is further alleged that Blue was tightly restrained by the muzzle, despite showing no signs of aggression or distress that would warrant such handling. Blood tests were requested by the owner and carried out during the visit, with the owner asked to wait approximately two hours for the results. The clinic later informed the owner that all results had come back clear, with no issues identified. No further concerns regarding Blue’s ears or eyes were raised, and the owner was advised to contact the clinic after Christmas to provide an update on Blue’s condition.
In the weeks following the appointment, Blue’s condition rapidly deteriorated. A second appointment was booked for 31 January 2026, with the owner stating at the time of booking that Blue had significantly worsened since the previous visit and that no improvement had been seen.
Siberian Husky, Blue After the first vet visit | Submitted
Upon arrival at the clinic, staff reportedly commented that Blue’s condition was far worse than during her earlier visit. The owner states that these comments made them feel as though responsibility for Blue’s decline was being implied. During the consultation, the veterinarian remarked that Blue’s condition had worsened significantly and suggested that the symptoms could be indicative of a tumour.
The owner raised concerns that Blue’s symptoms closely matched zinc responsive dermatosis (ZRD), a condition known to commonly affect Arctic breeds such as Siberian Huskies. Despite this, the owner alleges that the possibility was repeatedly dismissed, with the veterinarian maintaining that the condition was more likely to be cancer. The owner reports having to demand a second blood test specifically to assess Blue’s zinc levels, which was initially met with hesitation.
According to the owner, the results of this second blood test were not returned until approximately one week later. The results confirmed that Blue was indeed suffering from zinc responsive dermatosis, validating the owner’s concerns.
By this stage, Blue’s condition had deteriorated significantly. The owner states that Blue developed severe facial infections, open skin lesions, and ultimately lost her sight. They believe that the delay in diagnosis and appropriate treatment caused prolonged and unnecessary pain, suffering, and irreversible damage.
The owner alleges that earlier recognition of the condition and timely treatment could have prevented much of the suffering endured by Blue. They are now calling for accountability and a formal review of the veterinary care provided.
Owner has claimed to have requested an apology from PrimaVets but the veterinary clinic have refused to apologise stateing "They have nothing to be sorry for and that they did everything correct"
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